Questions

EXTENSIONS
& FEES
General Questions
What is a Consultation?
Our Free Consultation is a very thorough process where our Lead Crown Maker will assess your current:
Is a Consultation mandatory?
The Free Consultation is not mandatory however it is recommended to ensure optimal results if you don't plan on bringing your own hair. Without a consultation we can try to determine your needs by looking a photo for refence as well as asking a series of questions through our DIY Online Consultation however a virtual consultation is helpful, but not a full replacement for an in person consultation. There are a lot of things that cannot be accurately represented in a photo including density and color.
What happens if I don't come in for a Consultation?
If you don't know what you need, the following may happen:
What is a Luxie BluePrint?
Our NEW Hair Mapping Technology is our "blueprint" to your hair. It's your extension plan mapped out on a diagram of your head, detailed in a way that all of our stylists can access your information and apply your extensions in accordance to your custom needs. It also contains information about the hair used (amount, length, color, etc) and also has notes about length of your appointment, etc.
What is the Luxie Client Monitoring Program?
After every installation service we enroll you in our Client Monitoring Program. Every time you come in for a visit, be it for a repair, retouch, or removal service, we assess your current hair, scalp, extension, and bonding site condition and log it under your profile. We also go over your daily routine and answer any questions or conerns you may have to keep your hair, scalp, and extensions at it's most optimal state. We can pull your information up later at any time to know exactly what's going on with your hair at all times.
What is a Halo?
What is the best extension method?
The "best method" would be one that suits your hair type as well as your lifestyle. One method may be good for one client but unsuitable for another. The best way to determine what the "best" method is for your hair needs is to meet with our Lead Technician at a Beauty Audit appointment or to take our Online Consultation (click here).
How much hair should I buy?
What method is the safest?
Just to be clear, extensions in general are not "safe" for your hair. Like bleach or hot tools, it causes some stress on the natural hair.
How long does my natural hair have to be?
It is best to have at least 4in to have get extensions. Keep in mind that anything under 8 inches will require more hair added and a lot of styling to blend unless you're only going to bob length.
Do extensions damage the hair?
Do extensions look natural?
What brand of hair do you use or recommend?
We only recommend using 100% Human Remy hair.
What is your Cancellation Policy?
FOR DALLAS
Wearing Extensions
How long does application take?
Lead CrownMaker:
What is the difference between the Lead and Standard CrownMakers?
Do you teach at-home care?
Yes! After every service you will be given a Welcome Packet. That includes at-home maintenance instuctions, at-salon maintenance schedule, color and styling instructions for your stylist, price lists, and service lists.
How long can I wear extensions?
Can I color extensions?
Can I color my hair like normal?
You may color or bleach your own hair as normal (although rinse VERY thoroughly, especially for bleach). Most clients choose to receive a partial and only get the hair colored on their crown and around the hairline.
Can I style my extensions?
The hair is 100% human and can be blow-dried, curled, and styled as usual below the bonding site.
Payment & Fees
How long does application take?
Lead CrownMaker:
What is the difference between the Lead and Standard CrownMakers?
Do you teach at-home care?
Yes! After every service you will be given a Welcome Packet. That includes at-home maintenance instuctions, at-salon maintenance schedule, color and styling instructions for your stylist, price lists, and service lists.
How long can I wear extensions?
Can I color extensions?
Can I color my hair like normal?
You may color or bleach your own hair as normal (although rinse VERY thoroughly, especially for bleach). Most clients choose to receive a partial and only get the hair colored on their crown and around the hairline.
Can I style my extensions?
The hair is 100% human and can be blow-dried, curled, and styled as usual below the bonding site.